Delivery & Returns ~ Manx Music by Carol Walker

INSTANT DOWNLOAD DELIVERY

When you purchase an instant download product from this website, you will avoid all shipping & handling charges, and your product will be delivered immediately after purchase.

Instructions for receiving your download:

1. Choose your product(s), Add to Cart and proceed to checkout.
2. Make payment using PayPal or Credit Card - All transactions are processed by PayPal
   • In the last step of checkout, you will be redirected to PayPal.com where you can use your own PayPal account or any Major Credit Card to complete purchase.
3. Upon successful completion of payment, you will receive an automated email from this website confirming your order. This email will show your order status of "AWAITING FULFILLMENT".
4. Your payment details will be reviewed at this time to ensure against fraudulent orders, afterwhich time your order status will be updated to "COMPLETED". (please allow 24 hours for review period)
5. Once your transaction has been confirmed, A Download Link will be delivered in your Order Completion Email (see example).
   
6. Click on the link contained within the email which will direct you back to our website for secure download (you may be required to Login to your account during this process).

Additional Digital Download Information:

• You will only have the ability to download the product ONE TIME
• Download must occur within 48 hours of purchase.
• If you have trouble with your download, DO NOT REPLY TO THE CONFIRMATION EMAIL.
  • Please direct all support questions to the "Customer Service" email address contained within your confirmation email.
• Music CD files will be delivered in standard MP3 format - it is your responsibility to have or obtain a MP3 player to listen to these digital music files.
• Book files will delivered in PDF format - it is your responsibility to have or obtain a PDF Viewer such as Adobe Free PDF Reader

MAIL ORDER DELIVERY

When you purchase a "hard-copy" version of the Manx Music Book or CD, the item(s) will be shipped by United States Postal Service. Associated shipping charges will be billed during checkout as follows:

• Alas! The Horse is Gone - Single CD
  • Ship to USA - $2.95 (USPS First Class Mail)
  • Ship to Canada - $12.95 (USPS Priority Mail)
  • Ship to All Other International Destinations - $14.95 (USPS Priority Mail)
• Tailless Tunes Manx Music - Single Book (USPS Priority Mail)
  • Ship to USA - $5.95
  • Ship to Canada - $15.95
  • Ship to All Other International Destinations - $18.95
• Alas CD and Tailless Tunes - Manx Music Book & CD Combo Set (USPS Priority Mail)
  • Ship to USA - $5.95
  • Ship to Canada - $15.95
  • Ship to All Other International Destinations - $18.95

RETURNS POLICY - THE MUSIC LADY, LLC

Digital Downloads

• All digital files delivered by this website have been tested and deemed fully functional and free of corruption, viruses and malware. Once your download link has been sent from this website, All Sales Are Final and no return, refund or store credit shall be considered.
• If you fail to receive an email confirmation with download link, please Contact Support.

Mail Order Products

• No refunds or store credits will be considered once the product(s) has been shipped.
• All items shall be inspected prior to packaging to ensure their integrity for both physical appearance as well as functionality. If you feel your product(s) have arrived in a non-working condition, you will be required to return the product(s), at your own expense for shipping, so that the items may be inspected for manufacturing defect. Should the item(s) be identified as defective, a new replacement product will be shipped to you free of charge. Refunds or store credits may be offered if deemed appropriate but only at the sole descretion of "The Music Lady, LLC."
• "The Music Lady, LLC" accepts no responsibility for any damages that may be caused by the shipping courier. No refunds, replacements or store credits will be considered for products that are alleged to have received damage during shipping except that "The Music Lady, LLC" may consider, at its sole discretion, alternative resolutions to assist the customer with complaints of this nature.